All orders placed via our website are filled within one business day if item ordered is in stock. You will be notified if an item is on backorder or is no longer available. Orders are shipped UPS Ground Service (3-5 business days) unless another method of shipment is requested. Allow 7-10 days for international orders. We are unable to ship to P.O. Boxes. If you are not satisfied, items may be returned within 30 days of purchase date. Items should be returned unopened or in new condition to: Type Resources, 36 Pauline Road, Louisville, KY 40206.